Innovation scope
Is the right level of altitude. The first question you need to ask yourself is - where do you want to innovate ?
- You can innovate your entire corporate strategy
- Or focus on solving a very narrow problem
If you identify a scope or an interesting Jobs to be done, ask yourself:
- Why ? -> This will lead you to your Customer segment aspirations
- How ? -> This will give you the different steps of getting a job done
Writing a Jobs to be done at a right level:
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Specificity Too broad vs too narrow.
- Too broad: “I want to be successful”
- Too narrow: “I want to use a blue pen to write a note”
- What is the underlying need here?
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Focus on core need - Fundamental task the customer is trying to achieve.
- “When I need to communicate quickly with my team, I want to send a concise message so I can ensure everyone is aligned”
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Incorporate context - Situational details that provide clarity on when and why the job is triggered
- “When I’m preparing for a presentation, I want to organize my slides effectively so I can deliver a clear and impactful message.”
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Highlight desired outcomes - Articulate the benefits or outcomes the customer expects to achieve by completing the job. 2. “When I’m preparing my weekly meals, I want to create a balanced menu so I can maintain a healthy diet and save time during the week”
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Emotional and Social aspects - Acknowledge any emotional or social dimensions that may influence the job
Also, keep in mind the Innovation scope filter to be sure to get a high potential scope and problem.